All housing providers must now meet the same national standards, but this doesn't mean that all services will look the same.

We have worked with customers to develop "Local Offers" which will deliver improved services in ways that, most importantly, have been prioritised and agreed with you.

You can find out more about Local Offers here.

If you would like any more information on Local Offers, please contact the Customer Engagement and Support Team on 0161 219 7167 or by email to customerengagement@guinness.org.uk

Related Links:

Service Standards - Our Commitment to You
(16 page A4 PDF - 1056KB download)

Date published: 17.05.11