Guinness Northern Counties home page
photo of a residentphoto of a buildingphoto of City Response teamphoto of customer service award
Our Vision - really making a difference
>to customers
 Complaints
 Make a general enquiry
 Mutual Exchange
 Rents
 Repairs
 Request an application pack
 Request an application pack for Shared Ownership and Leasehold properties
 Residents Area
>to homes and services
 Homes for older people
 Homes to buy
 Homes to rent
 Homes for young people
 Property Maps
 Property Showcase
>by achieving excellence
 Our awards and accreditations
Publications and Press
Contact usAbout Northern Counties Housing AssociationHomes and servicesJob opportunitiesHelp with this site
Home|Our Vision - really making a difference|to customers|Complaints
 
Who can complain?
Find out who can complain to us
 
 
  • Residents of our homes
  • Applicants for housing
  • Contractors
  • Members of the public affected by our services or actions
  • Any other person who has business dealings with us

Complaints can be made directly by the complainant or you can have another person complain on your behalf. Examples include an MP or a relative.

 
Contact Us | About Us | Homes and Services | A great place to work | Accessibility | Terms and Conditions