We will strive to support neighbourhood development so that our homes are in successful and vibrant areas. We will engage with the communities that make up the neighbourhoods in which we work. We will provide homes that meet high standards of security, safety and specification. We will work in partnership with others who contribute to the sustainability of neighbourhoods. Our approach will respect and value diversity among people and aim to develop the neighbourhoods where they live.

We will achieve this by:

Remaining committed to community engagement and working with others to exploit opportunities to deliver high-quality homes and services.

Working with customers, contractors and local authorities and other agencies to create places where people aspire to live and are proud to call home.

Maximising the investment we can make in our homes to make sure they are places that people choose to live in.

Reviewing our neighbourhoods and targeting our resources where they are needed most to make sure our homes are weatherproof, warm and modern.

Working with the people in our neighbourhoods to agree a programme of sale, transfer or demolition when more investment is not feasible.

Offering and maintaining the highest standards of accommodation by planning and delivering repair and maintenance programmes, supported by a reasoned strategy for managing our assets.

Using partnership working and shared objectives to make quicker progress towards building neighbourhoods which offer education and employment, local services and leisure facilities, and in which all children and adults can be supported to lead positive lives.

Continuing to recognise, understand and appreciate that neighbourhoods are made up of many varied and diverse people and activities.

Respecting the fact that people are different and increasing our capacity to respond flexibly to their individual needs and circumstances.